George,

Last year my Monitor was Beeping and displaying "bAT", and after I replaced the battery, it worked fine until yesterday when it started "Beeping" once a minute, and the display says"ERR", I assume that this means that there is a problem, do I send it back to you, or will changing the battery fix it again ?

 

 

Yes, any time my Monitor is indicating an "ERR" message, it should be returned to me for repair / replacement.
 
My monitor is THE MOST FULLY SELF-MONITORED C O Detection product ever made.

 

Designed to MAKE SURE that a "Defective" unit is not hanging 'Silently" on the wall or ceiling, as another C O Death occurs.

 

Sales to date have  resulted in less than .6 % returns.  Considering that the UL- 2034 C O Standard states in 74A.1 "Required in-service reliability, [74A.1.1 "Supervised Failures shall not exceed 23% at a 90% confidence level", ..... and in Item number 74A.1.2 states that "UNsupervised Failures shall not exceed 14.6 percent at a 90% confidence level".
 
I believe that my Monitor offers Outstanding Quality Performance. Having a product TELL YOU, when a Battery needs to be replaced, or when an "Electric Error", or Sensor Drift of 10% has occurred, ..... is a Super "Life-Safety" feature, ..... NOT a Negative. [As well as having the product give you an Audible & Visual "Notification" when it is time to  be "Replaced".]
 
The "Need" for battery replacement can be Virtually Eliminated by installing a "Lithium Battery", ... often referred to as "the TEN Year" battery. This type of battery should last throughout the entire Five Year Life of my monitor.
 
Best Regards,
George E. Kerr, President

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